Effective Date: [01-02-2025]
At Gulsaga Hospitality (Kuchbheee.com Pvt. Ltd.), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, services, and offerings. By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our services or visit our website:
- Personal Information: Name, email address, phone number, postal address, and payment details provided during booking or inquiries.
- Booking Information: Travel preferences, itinerary details, accommodation requests, and special requirements.
- Transaction Details: Payments made through Cheque, DD, Bank Transfer, UPI, or other accepted methods.
- Technical Information: IP address, browser type, device information, and cookies to improve user experience.
- Communication Records: Emails, calls, or messages exchanged with our representatives.
2. How We Use Your Information
Your data is collected for the following purposes:
- To process bookings, reservations, and payments.
- To provide travel services as per confirmed itinerary.
- To communicate booking confirmations, updates, and customer support.
- To improve our website, services, and user experience.
- To comply with legal, tax, and regulatory obligations.
- To send promotional offers, newsletters, and updates (only if you opt-in).
3. Sharing of Information
We do not sell, trade, or rent your personal information. However, we may share your details with:
- Service Providers: Hotels, airlines, transport operators, and other vendors required to deliver booked services.
- Legal Authorities: When required by law, regulation, or legal process.
- Business Transfers: In case of mergers, acquisitions, or restructuring of our company.
4. Data Security
We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal data only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to your personal data.
- Withdraw consent for promotional communications.
- Request deletion of your data, subject to legal and contractual limitations.
To exercise your rights, please contact us at [Insert Contact Email].
7. Cookies
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and customize content. You can control cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
For questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Gulsaga Hospitality – Kuchbheee.com Pvt. Ltd.
Registered Office: [Morya House, C-503, Veera Desai, Andheri West, Mumbai, Maharashtra 400053
Email: [gulsaga79@gmail.com